Online Account Security

In addition to encryption technology and digital certificates, American Century Investments® protects your online account access with an Enhanced Security process.

How Enhanced Security Works

Enhanced security uses the following measures of verification:

  • Challenge Questions: When you enroll in enhanced security, you'll either pick challenge questions from a list, or you can conveniently write your own, and enter answers to the questions. When you log in from a device our site doesn't remember, you'll have to correctly answer a challenge question.
  • Choose and Name an Image: The image you select and name will appear on the Password entry page every time you log in to, which allows you to verify you are logging in to our website, not a fraudulent website.
  • Remember Your Computer: This option allows our site to remember your computer or device on future visits, meaning a challenge question will not be presented when you log in from that computer.