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Privacy & Security
It's a Matter of Privacy-Yours
Trust is the foundation of any solid relationship. At American Century Investments®, trust takes on even greater importance because you are entrusting your money to our care. We understand you are also entrusting us with your goals and plans for your financial future. We take that seriously and work hard to do the right thing. We apply this same integrity to protecting your privacy.
Review our Privacy Notice to understand how we protect your personal information.
Learn more about the information we gather online and how you can protect yourself.
Our Use of Web Analytics
We use third party tools to track the usage of our website. Tracking information does not include any personally identifiable information. Cookies, which are set on behalf of American Century Investments, report this data so we can better understand our users and to improve our site. American Century Investments does not honor "do not track" requests. However, we will not use targeting cookies or similar tools that transmit your data to third parties for advertising purposes unless we receive your consent first.
Secure Online Account Access
Web Security & You
Protecting your privacy and security is a shared responsibility. We affirm our commitment to safeguard your personal information; however, it is imperative that you protect your Password to prevent unauthorized access to your accounts. For this reason, we strongly suggest that you do not share your Password with anyone. If you do choose to give it to someone, such as a so-called "financial aggregator" that combines information about you from multiple sources over the Internet, you do so at your own risk. We cannot be responsible for any losses you may incur as a result.
Mutual Fund & Brokerage Customers
Registration is the process of creating a unique User Name, Password, and enrolling in multifactor authentication via text message (SMS), voice call or authenticator application. These steps are required to log in and securely access your American Century Investments accounts and other services. Any personal or financial information you provide during the Registration process is kept confidential, as stated in this Privacy and Security Policy.
Registration is the unique User Name and Password combination used to log in to gain access to content created exclusively for financial professionals. During the registration process, you have the ability to create your own User Name and Password. After log in, you will find sales tools and fund information designed to help financial professionals help their clients. Any information you provide within the enrollment process helps us verify you are a financial professional and allows us to set up appropriate access to our website. We will send you regular updates about changes to our website which you can opt-out of at anytime. All information collected in the Investment Professionals website Enrollment form is kept confidential, as stated in this Privacy and Security Policy.
Forgotten Passwords or Locked Accounts
Unlock your accounts securely online by selecting the forgot user name link below the User Name entry field at the top of most pages on americancentury.com, and following the prompts. Or, Contact Us for assistance.
Assistance available Monday through Friday, 8 a.m. to 5 p.m. Central Time
Web Browser Requirements
We require users to access their accounts online with Mozilla Firefox , Microsoft Internet Explorer* , Google Chrome or Apple Safari . These browsers use 128-bit encryption and Transport Layer Security 1.2 (TLS 1.2). This technology helps enable the security of your online sessions.
If for any reason your session is no longer secure, you will be disconnected from online account access.
If a session is secure, it means that it is encrypted. Every secure page on American Century Investments website has been secured with a digital certificate by Symantec. We use 128-bit encryption, TLS 1.2, and proprietary encryption algorithms to secure your connection when you are accessing your account online. American Century Investments supports 128-bit encryption to provide you with secure access to your account information. If your browser does not support 128-bit encryption or TLS 1.2, we recommend that you upgrade your browser to a newer version. Please access the Mozilla Firefox, Microsoft Internet Explorer*, Google Chrome or Apple Safari websites to upgrade your browser to the current version.
Browser Security Indicators
Use the information below to help you determine the security features within your browser.
All Browsers: No Lock indicates a non-secure connection
* See Microsoft's Lifecycle Support policy for Internet Explorer for more information about supported versions.
To view the encryption certificate, click on the image of the closed lock or globe in the top bar of your browser window. A small frame displaying site security information will appear.
This site may contain links to other sites. American Century Investments is not responsible for the privacy practices or the content of such websites.
Preventing Online Fraud
Online fraud comes in many forms, such as phishing or malware (malicious software), and uses phony emails, websites and other software to trick you into providing your personal information. Learn how you can prevent online fraud.
Contacting American Century Investments
American Century Investments believes that your privacy should be respected. We appreciate and take seriously your trust in us and our ability to safeguard your personal information. For more information about our privacy commitment please contact one of our Investment Consultants at 1-800-345-2021 or visit our Contact Us page.
If you would like to opt out of future marketing mailings, you may:
Notification of Changes
We will post any changes to this privacy statement so users are always aware of what information we collect, how we use it, and under what circumstances, if any we disclose it. If, however, we are going to use personal information in a manner different from that stated at the time of collection we will notify users by posting a notice on our website for 30 days prior to implementing the change.
Effective Date of this Policy