Privacy & Security
It's a Matter of Privacy-Yours
Trust is the foundation of any solid relationship. At American Century Investments®, trust takes on even greater importance because you are entrusting your money to our care. We understand you are also entrusting us with your goals and plans for your financial future. We take that seriously and work hard to do the right thing. We apply this same integrity to protecting your privacy.
- We do not sell your personal information to anyone.
- Because we limit the use of your personal information, there is no opportunity for you to opt out of sharing it with third party service providers. Please know these companies are not authorized to use it or share it for any purpose other than to help us serve you.
This notice describes the type of personal information we collect, how we use it and, perhaps most important, what we do to protect it.
Our Privacy and Security Policy is divided into the following sections:
- What Type of Information Do We Collect?
- How Do We Use the Information We Collect?
- Do We Use This Information for Marketing?
- How Do We Protect Your Information?
- Our Use of Web Analytics
- Secure Online Account Access
- Web Browser Requirements
- Preventing Online Fraud
- Contacting American Century Investments
- Notification of Changes
The information we collect about you generally falls into one of the following categories.
- Information, such as your address, Tax Identification number, date of birth, phone number, income, and investment profile, that you may provide on account applications or during your business relationship with us.
- Account information, such as your investment choices, account balances and transaction history.
- Personal information about you, such as estimated household income and investable assets, that consumer reporting agencies and other organizations may provide to us.
- Information relating to your use of our website, such as your User Name, Password, failed attempts to log in and the last time you logged in.
When you conduct business with us online, you may notice our use of Internet "cookies." See our discussion below of cookies and how we use them.
We use the information we collect primarily to maintain your accounts and process your transactions. In doing so, we may share this information with other financial services companies in the American Century Investments corporate family, such as the funds' transfer agent, distributor for our mutual funds. We also may share this information with outside companies that we retain to perform administrative services on our behalf.
Examples include print and mail service providers that assist us in distributing materials such as statements, prospectuses and reports. We also may share this information with others under certain limited circumstances permitted or required by law, such as to resolve a dispute or prevent fraud.
Our vision, which drives all our company activities, is to help people achieve their financial goals. We rely on the information we collect to help us better understand you and your investing needs. This allows us to offer relevant investment products and services that may be of interest to you. On occasion, we may share it with others we retain to help us with our research efforts, mailings or other marketing or communications activities.
In the next section of this policy, we explain how we protect your information. If, after reading that section, you choose to opt out of future marketing mailings, you may do so in one of the following ways.
- Mailing your request to:
Chief Privacy Officer
American Century Investments
PO Box 419200
Kansas City, MO 64141-6200
- Calling 1-800-345-2021
Monday through Friday, 8 a.m. to 6 p.m. Central time
- Unsubscribe from Email for Individual Investors
We treat all personal information as confidential and use it solely and exclusively to provide financial products and services for your benefit.
We do not sell the personal information we collect. All non-American Century Investments service providers with whom we share personal information are not authorized to use or share it for any purpose other than to help us serve you.
Our policies limit access to your personal information to those who must have it to service and maintain your account. We have physical, electronic and procedural safeguards to protect this information. We regularly review these safeguards and adjust them as appropriate. We treat information about our former customers with the same care we take with our current customers' information.
We use third party tools to track the usage of our website. Tracking information does not include any personally identifiable information. Cookies, which are set on behalf of American Century Investments, report this data so we can better understand our users and to improve our site. American Century Investments does not honor "do not track" requests.
If you conduct business with American Century Investments online, you may notice our use of Internet cookies. Cookies enable our systems to recognize your browser and customize your experience on our website and help us better understand how our investors use our website.
What is a cookie?
What types of cookies do websites put on my computer?
- Temporary - Cookies that are stored on your computer only during your browsing session, and are automatically deleted from your computer when you close your browser. No information is collected from your computer.
- Persistent - Cookies that are stored on your computer and are not deleted when you close your browser. Permanent cookies retain your preferences for a particular website, allowing those preferences to remain for future browsing sessions. No information is collected from your computer.
|Where a Cookie is Used||Cookie Type||Description|
|All Secure Pages||Temporary||American Century Investments and Pershing, our clearing agent for brokerage customers, use temporary cookies on all secure pages. These cookies store a session ID that is not personally identifiable to you, allowing you to move from page to page without having to log in repeatedly.|
|All Pages||Persistent||These cookies are set by Google Analytics and/or Eloqua to help us analyze online behavior and identify areas of the site where users are having difficulty completing a task. We use this information to help build a better website.|
|Brokerage Model Portfolio||Persistent||This cookie is set by Pershing to collect browser information for use with their Model Portfolio service. It allows you to access your Model Portfolio during subsequent visits.|
|Home Page||Persistent||This cookie is set by American Century Investments and allows customers to bypass the corporate homepage when they indicate a preference for a section of the site they would like to view on future visits.|
What is a Clear Gif and How Are They Used?
A clear gif, also known as a Web Beacon, is similar in function to cookies. It is a tiny graphic with a unique identifier that is invisible on the page and much smaller, about the size of the period at the end of this sentence. Clear gifs track online web movements of our users and inform us what content is effective. Clear gifs are not tied to users' personal information.
In addition, we use clear gifs in our HTML-based emails to let us know when they have been opened by the recipients. This allows us to understand the effectiveness of our communications and tailor future emails to meet user needs.
Users may choose to opt-out of these emails through the following link.
Web Security and You
Protecting your privacy and security is a shared responsibility. We affirm our commitment to safeguard your personal information; however, it is imperative that you protect your Password to prevent unauthorized access to your accounts. For this reason, we strongly suggest that you do not share your Password with anyone. If you do choose to give it to someone, such as a so-called "financial aggregator" that combines information about you from multiple sources over the Internet, you do so at your own risk. We cannot be responsible for any losses you may incur as a result.
Mutual Fund and Brokerage Customers
Registration is the process of creating a unique User Name, Password, and setting up enhanced security features, such as picking and naming a security image and selecting and answering challenge questions. These steps are required to log in and securely access your American Century Investments accounts and other services. Any personal or financial information you provide during the Registration process is kept confidential, as stated in this Privacy and Security Policy.
Forgotten Passwords or Locked Accounts
Unlock your accounts securely online by selecting the forgot user name link below the User Name entry field at the top of most pages on americancentury.com, and following the prompts.
We require users to access their accounts online with Mozilla Firefox, Microsoft Internet Explorer, Google Chrome or Apple Safari. These browsers use Secure Sockets Layer (SSL) technology with RSA Public Key encryption. This technology helps enable the security of your online sessions.
If for any reason your session is no longer secure, you will be disconnected from online account access.
If a session is secure, it means that it is encrypted. Every secure page on American Century Investments website has been secured with a digital certificate by RSA Data Security, Inc. We use SSL Transport Layer Security (TLS) v1.0 or higher, RSA Public Key encryption and proprietary encryption algorithms to secure your connection when you are accessing your account online. American Century Investments supports 128-bit encryption to provide you with secure access to your account information. If your browser does not support 128-bit encryption or SSL with TLS v1.0 or higher, we recommend that you upgrade your browser to a newer version. Please access the Mozilla Firefox, Microsoft Internet Explorer, Google Chrome or Apple Safari websites to upgrade your browser to the current version.
Use the information in the chart below to help you determine the security features within your browser.
|Browser||Secure Connection||Non-Secure Connection|
|Mozilla Firefox (version 12 or later)||No Lock|
|Microsoft Internet Explorer (version 9 or later)||No Lock|
|Google Chrome (version 20 or later)||No Lock|
|Apple Safari (version 6 or later)||No Lock|
To view the encryption certificate, click on the image of the closed lock or the solid key on the bottom bar of your browser window. A small frame displaying site security information will appear. If you use Internet Explorer, click on the word "Subject" to verify the website.
This site may contain links to other sites. American Century Investments is not responsible for the privacy practices or the content of such websites.
Online fraud comes in many forms, such as phishing or malware (malicious software), and uses phony emails, websites and other software to trick you into providing your personal information. Learn how you can prevent online fraud.
American Century Investments believes that your privacy should be respected. We appreciate and take seriously your trust in us and our ability to safeguard your personal information. For more information about our privacy commitment please contact one of our Investment Consultants at 1-800-345-2021 or visit our Contact Us page.
We will post any changes to this privacy statement so users are always aware of what information we collect, how we use it, and under what circumstances, if any we disclose it. If, however, we are going to use personal information in a manner different from that stated at the time of collection we will notify users by posting a notice on our website for 30 days prior to implementing the change.
Effective Date of this Policy
July 1, 2014